
0266872433
Frequently Asked Questions
What is a General Psychologist?
A General Psychologist is a health professional who is registered to provide services that assist a person presenting with difficulties relating to ill mental health.
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A Psychologist is able to assess and provide therapeutic treatment for a range of presenting issues but is not able to provide medication nor make formal diagnoses.
All psychologists are registered with the national registration board, the Psychology Board of Australia, in the same way medical practitioners must be registered. This means that they must be competent and follow a strict Code of Ethics/Conduct.
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On the other hand, a Psychiatrist is a trained medical doctor who can recommend and prescribe medication for mental health concerns. Psychiatrists and Clinical Psychologists are trained to provide formal diagnoses where needed.
How many sessions can I attend?
As of 2020 Medicare rebates are available for up to 10 individual allied mental health services in a calendar year to see a General Registered Psychologist (as per outlined by the Department of Health Australia).
To access Medicare rebates a referral under a GP mental health care plan is required.
Do I need a referral?
You can see a psychologist without a referral; however, you will not be able to access any Medicare rebates.
Depending upon your service needs you can access psychological services via other avenues such as Workers Compensation, Department of Veteran Affairs and Private Health Insurance.
Please phone us on 02 6687 2433 to confirm the most supportive pathway for you to access our service.
Who does Jemma see?
Adult clients and adolescent clients 14 years of age and older.
How do I book an appointment?
Is this a crisis counselling service?
Jemma Moses psychology is not a crisis counselling service. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services click here.
Does the clinic have wheelchair access?
Yes the clinic has wheelchair access both to the clinic rooms and the amenities.
What are your appointment fees?
Please contact us on 0266872433 for advice on fees.
Do you offer after-hours appointments?
Jemma does not offer after-hours appointments. Appointments are scheduled on week days. If you are in a crisis, please contact your emergency services or local hospital for immediate assistance. In addition, for mental health services Click Here
Do you have EFTPOS and rebate facilities?
Yes EFTPOS facilities are available as well as on the spot claiming for Medicare.